Information Based on the Payment Services Act
Issuer
G・O・P Co., Ltd.
About JEWEL
JEWEL is server-based electronic money that can be used on the online game portal site "Pmang" operated by the Company, as well as within the services listed below.
Validity Period
The valid period for using JEWEL is one year from the date on which the JEWEL was purchased.
However, if additional JEWEL is purchased, the valid period for the entire JEWEL balance held in the relevant account will be one year from the date of that additional purchase.
Purchase Limit Amount
The monthly purchase limit for JEWEL depends on the user's age as follows:
- Under 13 years of age: 3,000 yen
- At least 13 years of age and under 18 years of age: 20,000 yen
Balance Check
You can check your balance by logging in to the official website and selecting JEWEL Balance Check.
Notes
- In principle, purchased JEWEL cannot be refunded.
- Please make sure to carefully review the Pmang Terms of Service before purchasing and using JEWEL.
- In accordance with the Payment Services Act, refunds are limited to customers residing in Japan. In the event of a refund, the transfer destination is limited to an account with a financial institution located in Japan.
- This notice applies to services that use JEWEL. For the "Information Based on the Payment Services Act" applicable to mobile services, please refer to the page for each title.
Inquiries Regarding JEWEL
G・O・P Co., Ltd.
1-31-18 Takadanobaba, Shinjuku-ku, Tokyo
E-mail: lao_support_jp@valofe.com
Please contact us using the address above.