Pmang Terms of Service
These Terms of Service (hereinafter referred to as the "Terms") set forth the conditions for providing the Service and define the rights and obligations between the Company and Members. You may use the Service only if you agree to these Terms.
Chapter 1: Terms of Use
Article 1 (Application of the Terms)
- These Terms set forth the conditions for providing the Service and define the rights and obligations between the Company and Members regarding the use of the Service, and shall apply to all relationships between the Member and the Company concerning the use of the Service.
- Rules regarding the use of the Service posted by the Company on the Website shall form part of these Terms.
- If there is any inconsistency between these Terms and the rules or other explanations outside these Terms, such explanations shall take precedence.
Article 2 (Definitions)
The following terms shall have the meanings defined below:
- (1) "Company" means G・O・P Co., Ltd.
- (2) "Service" means all services provided by the Company or by companies affiliated with or commissioned by the Company on the internet game portal site "Pmang," including online games, communication tools such as bulletin boards and chat, and all other services (including services whose name or content is changed for any reason).
- (3) "Website" means the website operated by the Company under the domain
pmang.jp(including any changed domain or content). - (4) "Member" means an individual registered as a user of the Service under Article 4 (Registration).
- (5) "Service Agreement" means the agreement for use of the Service formed between the Company and the Member under these Terms.
- (6) "Intellectual Property Rights" means copyrights, patent rights, utility model rights, design rights, trademark rights, and all other intellectual property rights (including the rights to obtain or apply for registration of such rights).
- (7) "Posted Data" means content posted or otherwise transmitted by a Member using the Service, including but not limited to text, images, videos, and other data.
- (8) "JEWEL" means the electronic data currency provided and managed by the Company on the internet. Members may exchange purchased JEWEL for rights to use the Company's paid services or for in-game items.
- (9) "Service Points" means points granted by the Company to Members according to use of the Service. Service Points are established for each item of Service content and may have individual names such as "Mileage Points."
Article 3 (Changes to the Terms and Notifications)
- The Company may freely amend these Terms. When the Company amends these Terms, it shall notify Members of the changes by posting them on the Website. If a Member uses the Service after such notice, the Member shall be deemed to have agreed to the amended Terms.
- All notifications and other communications from the Company to Members regarding amendments to these Terms shall be made by methods determined by the Company.
Chapter 2: Registration, Changes, and Withdrawal
Article 4 (Registration)
- A person wishing to use the Service (hereinafter referred to as the "Applicant") may apply for registration by agreeing to comply with these Terms and by providing the information specified by the Company (hereinafter referred to as the "Registration Information") in the manner prescribed by the Company.
- The Company shall determine whether to approve registration based on its own standards and shall notify the Applicant if approved. Registration as a Member shall be completed when the Company gives such notice.
- A Service Agreement shall be formed between the Company and the Member upon completion of registration under the preceding paragraph, and the Member may then use the Service in accordance with these Terms.
- If the Applicant is a minor, consent from a parent or legal guardian is required for registration. Without such consent, registration for use of the Service may not be made. If a minor applies for registration with such consent, the parent or legal guardian shall be deemed to have accepted all provisions of these Terms.
- Adult-oriented content within the Service may only be used by Members who are 18 years of age or older.
- The Company may refuse registration or re-registration, without any obligation to disclose its reason, if the Applicant falls under any of the following:
- (1) The Registration Information provided to the Company contains false statements, errors, or omissions in whole or in part
- (2) The Applicant is a minor, an adult ward, a person under curatorship, or a person under assistance, and has not obtained the consent of a legal representative, guardian, curator, or assistant
- (3) The Company determines that the Applicant is an antisocial force or otherwise has some involvement with antisocial forces, such as cooperating with or participating in their maintenance, operation, or management through funding or other means
- (4) The Company determines that the Applicant has previously breached a contract with the Company or is related to such a person
- (5) The Applicant has previously been subject to measures under Article 8 (Suspension or Cancellation of Registration)
- (6) The Company determines that the application is made for the purpose of carrying out acts prohibited by these Terms
- (7) The Company otherwise determines that registration is inappropriate
Article 5 (Changes to Registration Information)
Members shall promptly notify the Company of any changes to their Registration Information in the manner prescribed by the Company.
Article 6 (Management of Login ID and Password)
- Members shall properly manage and store their login ID and password for the Service at their own responsibility and shall not allow any third party to use, borrow, transfer, change the name of, or buy or sell them.
- Members shall be responsible for any damage arising from inadequate management of, misuse of, or unauthorized use of their login ID and password by a third party, and the Company shall bear no liability.
- If a Member's login ID is an external account issued and managed by a third party (such as OpenID; hereinafter referred to as an "External Account"), and the use of that External Account is suspended by the third party or otherwise becomes unavailable, the Member shall lose membership status.
Article 7 (Withdrawal)
- Members may withdraw from the Service and cancel their registration as Members by notifying the Company in the manner prescribed by the Company.
- If a Member has any outstanding obligations to the Company at the time of withdrawal, all such obligations shall automatically become immediately due and payable, and the Member must promptly pay all amounts owed.
Article 8 (Suspension or Cancellation of Registration)
- The Company may, without prior notice or demand, delete Posted Data, temporarily suspend the Member's use of the Service, cancel the Member's registration, or terminate the Service Agreement if the Company determines that the Member falls under or is likely to fall under any of the following:
- (1) The Member violates any provision of these Terms
- (2) It is discovered that the Registration Information contains false facts
- (3) The Member has not used the Service for six months or longer
- (4) The Member fails to respond for 30 days or more to inquiries or other communications from the Company requiring a response
- (5) The Member falls under any of the prohibited acts set forth in Article 11 (Prohibited Conduct)
- (6) The Service Agreement or all or part of a transaction with the Company has been canceled
- (7) In the case of certain adult-oriented content, if the Member falls under any of the following, or is likely to do so, the Company may cancel the Member's registration regardless of whether the Member has JEWEL, without prior notice to or consent from the Member
- Use of the Company's adult-oriented content by a person under 18 years of age
- Violation of ordinances or other laws even if the Member is 18 years of age or older
- (8) The Company otherwise determines that continued use of the Service, registration as a Member, or continuation of the Service Agreement is inappropriate
- If the Member falls under any of the items in the preceding paragraph, all obligations owed by the Member to the Company shall automatically become immediately due and payable, and the Member must promptly pay all amounts owed.
- The Company shall bear no liability for any damage incurred by the Member as a result of any action taken by the Company under this Article.
Chapter 3: Obligations and Responsibilities of Members
Article 9 (Obligations of Members)
- Members shall report to the Company, in the manner prescribed by the Company, any defects in the Service or issues arising from the usage environment that they discover while using the Service, and shall cooperate in improving the Service.
- If the Company determines that a Member has engaged in, or is likely to engage in, conduct prohibited under these Terms, the Member shall immediately stop such conduct.
- Membership is granted only to the individual Member, and no rights held by the Member may be transferred, lent, or provided as collateral to any other person.
- Members shall keep confidential any non-public information disclosed by the Company in relation to the Service that the Company requires to be treated as confidential, unless the Company has given prior written consent.
Article 10 (Responsibility of Members)
- Members shall bear, at their own expense, all hardware, communication lines, internet connection lines, and any other equipment necessary to use the Service.
- Members shall use the Service at their own responsibility. If a Member causes damage to another party or to the Company in connection with use of the Service, the Member shall compensate for such damage at the Member's own responsibility and expense.
- If the Company suffers damage as a result of a Member's violation of these Terms, the Member shall compensate the Company for all such damage.
Chapter 4: Prohibited Conduct
Article 11 (Prohibited Conduct)
Members shall not engage in any act that falls under, or that the Company determines falls under, any of the following:
- (1) Acts that violate laws or are related to criminal activity
- (2) Acts contrary to public order and morals
- (3) Acts that infringe the intellectual property rights, portrait rights, privacy rights, reputation, or any other rights or interests of the Company, other Members, or third parties
- (4) Acts that cause disadvantage, damage, or discomfort to the Company, other Members, or third parties
- (5) Acts that damage the reputation or brand of the Company or the Service
- (6) Acts of exchanging login IDs, in-game characters, in-game items, in-game currency, rights to use the Service, or any other rights obtained by a Member through the Service for cash, securities, or any other means of payment having property value, and solicitation of such acts (so-called "real money trading")
- (7) Acts that interfere with the operation of the Service
- (8) Acts that place an excessive load on the network or systems of the Service
- (9) Unauthorized access to, or attempts to gain unauthorized access to, the Company's network or systems
- (10) Use of another Member's login ID
- (11) Impersonation of a third party
- (12) Advertising, solicitation, or business activities on the Service without prior approval from the Company
- (13) Providing benefits to antisocial forces
- (14) Acts intended to seek encounters with strangers of the opposite sex
- (15) Acts that discriminate against, insult, or defame others based on race, religion, gender, or similar attributes
- (16) Harassment, including acts that the Company determines attack a specific person or group and cause mental suffering
- (17) Sending or displaying obscene images or documents, child pornography, or content equivalent to child abuse
- (18) Acts that encourage suicide or self-harm
- (19) Acts that encourage the improper use of drugs
- (20) Acts that involve excessively violent or cruel expression
- (21) Establishing or soliciting pyramid schemes or similar activities
- (22) Prior election campaigning, election activities, similar activities, or acts that violate the Public Offices Election Act
- (23) Religious activities, similar activities, or solicitation to religious organizations
- (24) Political activities, similar activities, or solicitation to political organizations
- (25) Forwarding chain mail, requesting others to forward chain mail, or forwarding chain mail in response to such a request
- (26) Impersonating officers, employees, or customer support staff of the Company or the Service
- (27) Publicly disclosing or revealing, without the Company's explicit permission, any part or all of the content of inquiries, customer support communications, references, notices, communications, questions, answers, or negotiations conducted between the Company and Applicants, registrants, or Members
- (28) Collecting or disclosing personal information of other Members without their consent or by fraudulent means
- (29) Tampering with or deleting the Company's or another person's information beyond the scope explicitly permitted on the Service
- (30) Exploiting defects in game programs or servers, such as bugs, for one's own benefit or for the disadvantage of others, or instructing others to engage in such conduct
- (31) Creating, publishing, advertising, distributing, receiving, lending, possessing, or using cheat tools
- (32) Connecting to another person's server installed in infringement of the Company's rights and using a service identical or similar to the Service, or causing such installation
- (33) Sending computer viruses or other harmful computer programs or spam, or placing others in a state where they can receive them
- (34) Modifying programs, reverse engineering, analysis, creating utilities, distributing utilities, or using them
- (35) Soliciting or causing others to use the Service in stores, meeting halls, or public places without the Company's permission
- (36) Applying for membership registration or using the Service from outside the countries designated separately for each title
- (37) Acts that directly or indirectly cause or facilitate any of the foregoing acts
- (38) In the case of certain adult-oriented content, use by persons under 18 years of age in violation of youth protection ordinances or other ordinances
- (39) In the case of certain adult-oriented content, acts by persons under 18 years of age of falsely claiming to be 18 years of age or older in order to use the Service. If such conduct is confirmed, the Company will seek a resolution by contacting the parent or guardian, among other measures.
- (40) Any other conduct that the Company determines to be inappropriate
Chapter 5: The Service
Article 12 (JEWEL)
- Members may apply to purchase JEWEL using payment methods and units designated by the Company. The Company may confirm that the purchaser is a Member by verifying that the password entered at the time of the JEWEL purchase application matches the registered password, and may treat the JEWEL purchase application as having been made for the purchase amount and other matters entered by the Member in the manner prescribed by the Company.
- If a Member is a minor, the Member must obtain the consent of a parent or legal guardian before applying to purchase JEWEL, and may not apply without such consent. If a minor applies to purchase JEWEL with such consent, the parent or legal guardian shall be deemed to have accepted all provisions of these Terms.
- The Company shall charge and accumulate JEWEL issued in response to the applications described in the preceding two paragraphs for each login ID. If the Member is a minor, the maximum amount of JEWEL that may be purchased in one month shall be as follows:
- (1) If the Member is under 13 years of age: 3,000 JEWEL
- (2) If the Member is at least 13 years of age but under 18 years of age: 20,000 JEWEL
- Except where required by law, purchased JEWEL may not be refunded.
- JEWEL is valid for one year from the date of the last purchase for each login ID and shall automatically expire when that validity period passes. However, if the Service is discontinued for any reason, such validity period is not guaranteed.
- If a dispute arises between a Member and the relevant credit card company or payment company in relation to the purchase of JEWEL, such dispute shall be resolved between those parties, and the Company shall bear no liability.
- JEWEL is treated as a prepaid payment instrument under the Payment Services Act of Japan (Act No. 59 of June 24, 2009). Other content is deemed to have been provided as goods or services upon acquisition and does not constitute a prepaid payment instrument.
Article 13 (Service Points)
- The Company may provide Members with Service Points in connection with the Service. Members may exchange acquired points for rights to use the Company's paid services or for in-game items under these Terms or other conditions separately specified by the Company.
- Service Points are provided as separate types of points for each item of Service content. Each type of Service Point may only be used within the content in which it is provided, and its name, grant conditions, method of use, and other details shall be separately specified on the Website.
- Members may not transfer or assign Service Points granted to and held under their login ID to another login ID or to a third party, convert them into cash or JEWEL, or receive a refund for them.
- If a transaction is found to violate these Terms or other rules established by the Company, the Company may demand that the Member return the Service Points and pay an amount equivalent to the cash value of the right to use the paid service or the in-game item improperly exchanged. In such case, the Member shall promptly comply with the demand.
- Service Points become available for use at the time they are granted and remain valid for one year from the date on which points were last granted. If the points are not used within that validity period, they shall immediately expire. However, if the Service is discontinued for any reason, such validity period is not guaranteed.
Article 14 (Changes, Suspension, and Termination of the Service)
- The Company may change the content of the Service without prior notice to Members. Such changes include, but are not limited to, the following:
- (1) Game specifications and rules
- (2) Various parameters, performance, effects, in-game value, sound, images, and effects related to in-game characters, items, maps, worlds, objects, interfaces, currency, or points
- The Company may temporarily suspend the Service without prior notice to Members if any of the following occurs:
- (1) Maintenance of equipment for the Service is carried out regularly or urgently
- (2) Operation of the Service becomes impossible due to natural disasters such as earthquakes, floods, or tsunamis
- (3) Operation of the Service becomes impossible due to fire, power outages, or other unforeseen accidents
- (4) Operation of the Service becomes impossible due to war, conflict, disturbance, riot, civil commotion, labor disputes, or similar events
- (5) The Company otherwise determines that temporary suspension of the Service is necessary for operational or technical reasons
- The Company may terminate the provision of all or part of the Service for its own reasons. If the Company terminates the Service, it shall notify Members in advance.
- The Company shall bear no liability for any damage incurred by Members as a result of measures taken by the Company under this Article.
Article 15 (Deletion of Service Data)
- The handling of Posted Data and all other data retained by the Company, including game data accumulated or recorded by Members in the Service (collectively referred to as "Data"), shall be governed by these Terms and by other rules established by the Company.
- The Company may, without prior notice to Members, delete, modify, or move Data at its discretion in any of the following cases:
- (1) The Member has withdrawn or had registration canceled
- (2) The Member has violated these Terms
- (3) The Posted Data violates these Terms
- (4) The Data exceeds the storage capacity limit specified by the Company
- (5) It becomes necessary due to changes, suspension, or termination of the Service
- (6) The Company determines it is necessary for the operation or maintenance of the Service
- (7) The Company determines that the Data interferes with smooth operation of the Service
- (8) The Company determines that the data communication is inappropriate
- (9) The Data was generated by improper means
- (10) The Data contains malicious code
- (11) The Company otherwise determines that deletion, modification, or movement is necessary
- The Company shall bear no responsibility for the decision, determination, execution, or non-execution of deletion, modification, or movement under the preceding paragraph, or for the result thereof.
Chapter 6: General Provisions
Article 16 (Intellectual Property Rights)
- All Intellectual Property Rights relating to the information and software provided on the Website and in the Service belong to the Company or to third parties who have licensed such rights to the Company, and are protected by patent law, copyright law, trademark law, and other laws. Accordingly, unauthorized use or reproduction of any such content beyond the scope of private use is prohibited. The license granted to use the Service under these Terms does not constitute a license to use any Intellectual Property Rights of the Company or of third parties who have licensed such rights to the Company in relation to the Website or the Service.
- The Company grants Members a non-exclusive and personal right to install software provided in the Service, whether for a fee or free of charge, on one specific computer and to use it privately on that computer. However, the Service may not be used for commercial purposes without the Company's prior permission.
- Service Points, in-game items, and other in-game data acquired by Members in the Service are virtual goods established only for use within the Service. Members have no legal rights to them other than the right to use them in accordance with these Terms, and Members may not pursue any liability against the Company regarding their gain or loss for any reason.
Article 17 (Posting and Publication)
- Members represent and warrant to the Company that they have the lawful right to post or otherwise transmit Posted Data, that the Posted Data does not infringe the rights of any third party, and that they bear full responsibility for the expression, content, and posting of the Posted Data.
- The Company may freely view information and data sent, received, or exchanged between Members.
- If a dispute arises between a Member and a third party due to Posted Data, the Member shall resolve the dispute entirely at the Member's own responsibility and expense and shall not cause any inconvenience or damage to the Company.
- Members grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, create derivative works from, display, and perform the Posted Data. Members also grant other Members a non-exclusive license to use, reproduce, distribute, create derivative works from, display, and perform the Posted Data that a user posts or otherwise transmits through the Service. Members may not copy or use another Member's Posted Data except where the Company has expressly permitted it.
- Members agree not to exercise moral rights against the Company or against any person who succeeds to or is licensed by the Company with respect to the Posted Data.
Article 18 (Member Information)
- The Company shall handle member information registered by an Applicant at the time of application and information provided by Members through use of the Service (collectively, "Member Information") in accordance with the Privacy Policy separately established by the Company.
- In order to prevent prohibited conduct and to respond to such conduct under these Terms, the Company may automatically collect information concerning the Member's connection environment and client environment, as well as scan the Member's PC and use part of the Member's computer resources, through the client program or an online game security solution accompanying it. The Company shall handle such information in the same manner as Member Information.
- The Company may disclose Member Information to third parties only where the Member has agreed to the conditions presented by the Company. However, this shall not apply where disclosure is necessary for the Company to fulfill legal obligations, or where a court, public prosecutor's office, police, bar association, consumer center, or other equivalent organization or individual requests disclosure under laws or regulations.
- Members shall not raise any objection to, or make any claim against, the Company regarding the public disclosure through promotional articles, advertisements, or other media of character names, handles, chat content, or part of in-game actions specified or created by Members in the Service.
Article 19 (Disclaimer and Limitation of Liability)
- The Company makes no warranty that the Service is suitable for a Member's particular purpose, that it has the expected functions, commercial value, accuracy, or usefulness, that a Member's use of the Service complies with laws or regulations applicable to the Member, or that the Service will be free from defects, including but not limited to computer virus intrusion, errors, or bugs. In addition, because some functions and data provided through the Service may still be under development, the Company does not warrant that the same content will be provided permanently.
- The Company shall bear no liability whatsoever to compensate Members for any disadvantage or damage listed in the following items (hereinafter referred to as "User Damage"); provided, however, that this shall not apply in cases of intentional misconduct or gross negligence by the Company:
- (1) Damage arising from interruption, suspension, termination, unavailability, or changes to the Service
- (2) Deletion or loss of Posted Data, cancellation of a Member's registration, or loss of data retained by the Company, including game data accumulated or recorded in the Service
- (3) Failure of or damage to devices used by the Member in connection with the Service, or alteration or loss of data
- (4) Disadvantage caused by the Member's failure to notify changes to Member Information as required under these Terms
- (5) Damage caused by another person using the Member's login ID and corresponding password
- (6) Damage arising from the circumstances of telecommunications carriers, electricity providers, or other business operators
- (7) Damage arising from the circumstances of a third party managing an External Account
- (8) Any other damage suffered by the Member in connection with the Service
- Even if the Company is liable for any reason, the Company shall not be liable for User Damage in excess of the amount paid by the Member to the Company during the past one month, and shall not be liable for incidental damages, indirect damages, special damages, future damages, or lost profits; provided, however, that this shall not apply in cases of intentional misconduct or gross negligence by the Company.
- If, in connection with use of the Service, a Member receives an inquiry or complaint from another Member or a third party, or has any request, question, or complaint regarding the conduct of another person, the Member shall handle and resolve the matter at the Member's own responsibility and expense, and the Company shall bear no responsibility or obligation.
- The Company shall bear no liability for any transaction, communication, dispute, or other matter that arises between a Member and another Member, a third party managing an External Account, or any other third party in relation to the Service or the Website.
- The Company shall bear no liability if a Member violates the laws of Japan or of any other country in connection with the Service.
- The Company provides the Service only for access from within Japan and bears no liability whatsoever for access to or use of the Service from outside Japan.
Article 20 (Transfer of Contractual Status)
- Members may not, without the Company's prior written consent, assign, transfer, create security interests over, or otherwise dispose of their status under the Service Agreement or any rights or obligations under these Terms in favor of a third party.
- If the Company transfers the business related to the Service to a third party, the Company may transfer to the transferee, in connection with such business transfer, its status under the Service Agreement, the rights and obligations under these Terms, and the Member's registration information and other customer information. Members shall be deemed to have agreed in advance to such transfer under this paragraph. The business transfer referred to in this paragraph includes not only ordinary business transfers but also company splits and any other cases in which the business is transferred.
Article 21 (Severability)
Even if any provision of these Terms, or any part thereof, is held invalid or unenforceable under the Consumer Contract Act or any other law or regulation, the remaining provisions of these Terms, and the remaining part of any provision held invalid or unenforceable, shall continue in full force and effect.
Article 22 (Governing Law and Jurisdiction)
- These Terms and the Service Agreement shall be governed by and construed in accordance with the laws of Japan.
- Any and all disputes arising out of or in connection with these Terms or the Service Agreement shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.
<Supplementary Provisions>
August 26, 2008: Established and effective
November 19, 2008: Amended and effective
April 7, 2010: Amended and effective
April 26, 2012: Amended and effective
June 7, 2012: Amended and effective
July 3, 2013: Amended and effective
June 18, 2014: Amended and effective
November 26, 2014: Amended and effective
February 15, 2017: Amended and effective
March 28, 2018: Amended and effective
April 13, 2022: Amended and effective
March 19, 2025: Amended and effective